You will likely need to reach out to the giver.
MealTrain.com does not actually sell gift cards. The buttons on MealTrain.com take you to a partner vendor. For security and privacy reasons, the vendor does not report information back to MealTrain.com.
Alternatively, you could try to reach out to the appropriate customer service departments for support.
1) For all Gift Cards, please reach out to TheGiftCardShop.com. If you have an order number you can track the order on this page or call 1-833-942-7467.
Note: Canada: For brands like Tim Hortons, DoorDash, UberEats, etc., please reach out to GiftCards.ca
I have received some of my gift cards but not others.
Please check your Spam folder in your email client as it may have been blocked. If you still don't see it, the above service departments may be able to help.
How do I use a gift card I received on my Meal Train calendar?
Gift cards are usually sent to the recipient's email address. If you received the gift card in your Inbox (it's typically a long string of characters and a unique pin number), you would use it directly with the merchant on the card. For example, if it's a GrubHub gift card, you'd go to the GrubHub website to order delivery from a local restaurant and use the gift card as payment.
Can I transfer my donation fund to a gift card?
Unfortunately, there is no option to convert the Donation Fund into gift cards. The donations must be withdrawn to a bank account.