mealtrain.com Privacy Policy

Last Updated: January 4th, 2019

Meal Train LLC ("Meal Train," "we" or "us") respects the privacy of its users. This Privacy Policy (the “Privacy Policy”) is intended to describe for individuals who are users (hereinafter, “you” or “users”) of our website, www.mealtrain.com (the “Website”):

We encourage you to read this Privacy Policy carefully when using the Services (as defined below). By using the Services, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please contact us at contact@mealtrain.com, through the Contact Us page, or by writing to us at:

Meal Train LLC
47 Caroline Street
Burlington, VT 05401

Overview

The Website offers a service that allows for the creation of a community meal coordination service (a "Meal Train") for a recipient, sending invitations to friends, receiving invitations, booking dates for meal delivery, sending donations and gift cards, and researching etiquette tips and tools, (herein referred to as the "Service" or "Meal Train Service," and together with the Website, collectively, the “Services”).

Information we collect about you

We may collect personal information that can identify you, such as your name and email address and other information that you provide to us. We may also collect information that does not identify you. When you provide personal information through our Website, the information may be sent to servers located in the United States and other countries around the world.

Collection and sharing of personal information

How Meal Train LLC uses the information you provide

Sharing within Mealtrain.com

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Website.

Meal Train Calendar Creation:

To create a Meal Train Calendar, you must provide the Meal Train Recipient’s name, email, city, state, and zip code. If the recipient does not have an email address, you can list the organizer’s email as the recipient. Providing the street address is optional. In addition, the organizer must be a registered user and have agreed to our Terms of Service and Privacy Policy. Providing additional personal information including dates available to receive meals, meal preferences, nature of the meal train, photos, and updates is completely optional. The sharing of all provided information is specified as follows:

Invitations and Inclusion on the Participant list:

All participants to a meal train must be invited by the recipient, organizer, or other participants on a meal train. Meal Train LLC will not provide the unique URL upon participant request. Upon being invited, a user can view the Meal Train Calendar, view recipient city, state, and zip code, view any optionally provided information, read Updates, view photos, participate in a Donation Fund (when active), or send a gift card without creating a user account.

If you are invited from within mealtrain.com, book a date, make a donation, or become a registered user, your email will be added to the Participant list for that Meal Train. Nonregistered users will have a truncated version of their email address added to the participant list. Registered users have their First and Last Name displayed.

Inclusion on the participant list enables you to receive updates from the organizer or recipient and receive direct email messages from the organizer, recipient, or other participants. Both registered and non-registered users can manage their communication preferences by clicking on the link at the bottom of most meal train generated emails.

Date Booking:

To book a date, you must be registered user by providing Meal Train your First and Last Name, an email address and agree to our Terms of Service and Privacy Policy. We will provide you with the ability to select email reminder preferences during the date booking as well as Meal Train specific communication preferences in each email.

If the organizer or recipient books a date on behalf of a registered or non-registered user, the date will display the First and Last name of the other user, the user will be added to the Participant list, and the organizer and recipient can opt for the specific reminder emails.

Donation Fund:

As an Organizer or Recipient of a Meal Train, you may choose to activate the Donation Fund feature. The Donation Fund feature is optional. Activating the Donation Fund feature requires that we send your name, email address, and IP address to WePay.com, our payment partner. WePay will use that information to create a WePay account for you. You are required to verify the WePay account after it is created and accept WePay’s Terms of Use and Privacy Policy. You may choose to decline the account verification. WePay accounts that are not verified are automatically deleted in a timeframe defined by WePay. You can learn more about WePay’s privacy policy by clicking here. (https://go.wepay.com/privacy-policy)

You can participate in a Donation Fund without being a registered user. Upon donating, your name will be displayed on the Meal Train Donation Fund tab (unless marked anonymous) and your email address will be added to the Participant list for that specific Meal Train. A truncated version of your email address will be added to the participant list (unless you are a registered user in which case your First and Last Name will be displayed). Meal Train LLC does not directly collect financial information related to the donation process. All donations are handled by WePay.com and use of the donation feature requires acceptance of their Terms of Service and Privacy Policy. (https://go.wepay.com/terms-of-service)

Gift Cards:

You can participate in sending a gift card to the recipient without being a registered user. Any links to gift cards on Meal Train direct the user to partner sites where gift cards can be purchased. Gift cards are not sold by Meal Train LLC.

Emailing Other Participants:

You must be a registered user to email other participants. General participants are not able to view email addresses of other general participants. Participants on a specific Meal Train may choose to email other participants through mealtrain.com pertaining to the Meal Train. Should a user opt to directly reply to that email from their email client, their email will become visible to the first sender.

Sharing Outside of Mealtrain.com

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.

Aggregated and non-personal information

We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Website and on the websites of third parties. We may combine non-personally identifiable information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. This information does not contain any personally identifiable information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Account changes/deletion and personal information removal

Use of cookies

Financial information

Meal Train does not directly collect financial information for transactions processed on our site related to payment for enhanced services (Meal Train Plus, Meal Train Pro, Ad Removal) or when participating in a Donation Fund connected to a Meal Train. All payments are handled by PayPal.com or WePay.com and use of these services requires acceptance of their Terms of Service and Privacy Policy.

Security

Meal Train is very concerned with safeguarding your information. We employ reasonable measures designed to protect your information from unauthorized access. Please refer to the Federal Trade Commission’s website for information about how to protect yourself against identity theft.

Third-party websites

There may be places on the Website where you may click on a link to access other websites that do not operate under this Privacy Policy. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.

Children's privacy

We do not knowingly collect personal information from children under the age of 13.

Changes to this privacy policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by prominently posting notice of the changes on our Website. We recommend that you check our Website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Notice and procedure for making claims of copyright infringement

If you have a claim of copyright infringement, you must send written notification to the following Designated Agent:

Meal Train LLC,
47 Caroline Street
Burlington, VT 05401
contact@mealtrain.com

To be effective, the notification must include the following: