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I am the recipient, how do I view or find my gift cards?

Digital Gift Cards:

All digital gift cards are delivered via email. If you are missing an email, check your spam filter. The email would be from noreply@orders.thegiftcardshop.com or delivery@orders.thegiftcardshop.com.

Unable to find the email? Have it resent.

From the Meal Train edit page, click Manage Gift Cards and view the list of givers. Click the email address of the giver and request they resend the gift email by accessing their order receipt or from the Order Tracking page.

If you notice an issue with the recipient email address, (typo, sent to a no longer active email, etc.) you will need to reach out to the giver to update their purchase with InComm by taking these additional steps found here.

Example Manage Gift Cards Page

Physical Gift Cards: Physical cards are mailed and take extra processing time. If you are unable to locate the card after 7-10 days, please visit the support page or call 1-833-942-7467. Gift card orders are processed and fulfilled by TheGiftCardShop.com / InComm.

Remove Gift Cards

If you would like to remove the gift card widget, open the Meal Train page and click the Edit Page button at the top of the Meal Train page. Then click the Manage Gift Cards button.

Use a Gift Card

If you received the gift card in your email, you'd use it directly with the merchant on the card. For example, if it's a DoorDash gift card, you'd go to DoorDash.com to order delivery and use the gift card as payment. You can use the gift card at any time according to the policies on the card.

For all other recipient gift card questions, please visit the support page or call 1-833-942-7467. Gift card orders are processed and fulfilled by TheGiftCardShop.com / InComm


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